IT ALL STARTS WITH GREAT COMMUNICATION
You can't have a good experience working with a remodeling contractor if you don't have good communication. We know that healthy relationships are created and sustained through good communication. Yes, it takes a little extra effort, but the payoff is huge. So we work hard to communicate clearly with you, with the architect, with designers, with subcontractors, with suppliers, even with your family pets :-)
ORGANIZATION IS KEY
We're super organized. From the first visit where we get a good grasp of the vision for your home remodeling project, to the estimate and budget, to scheduling and planning, to the daily tasks and subcontractor coordination — we're on it. We even provide a Project Portal for you where everything is available to you in a few convenient clicks.
STICKING TO TIMELINES & BUDGETS
This is a big one that many homeowners are really looking for. This is really important to us as well, and for that reason we have very refined processes for creating budgets, timelines, and schedules. And we stick to them. Our clients love the calendar of work we provide to them that clearly shows what will be done, when it will be done, and by whom it will be done.
Nobody likes surprises or increased budgets, and we too, don't like those uncomfortable conversations. It's a fact of remodeling that we will inevitably uncover things during a remodel that changes the scope, or sometimes clients even add on to what they want during the project and that's ok. Sometimes there are even changes beyond everyone's control that cause cost increases in supplies. Here's the good news — we're in this together. We'll keep you apprised of any changes and potential challenges, or if you want something that's going to radically change your budget, we'll tell you. Ultimately we're here as your partner to inform, educate, and take your vision to reality.
THE GREATEST REMODELING AWARD OF ALL
We've won some pretty amazing remodeling awards and these mean a lot to us as a team and validate our leadership in the business, but the greatest remodeling award of all is your smile and thanks at the end of the project. And even greater than this — the countless clients who have hired us for second, third, or fourth remodeling projects because the first was such a great experience for them. That is the greatest award of all in our minds.
HOW YOU'LL KNOW WE'LL DO A GREAT JOB
The best way to alleviate your concerns is for you to hear what others say about their experience of working together with us. Please check out our reviews and testimonials section, and if you'd like to talk to a client of ours about their experience as a reference we might be able to arrange that for you.
In addition to our very happy past clients, some of our biggest fans and referrers are the architects, designers, subcontractors, and suppliers that work with us. They constantly introduce us to homeowners, and the reason? They say it's because of their confidence in our expert craftmanship and how well we treat our clients.